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Channel: Questions about Cube iwork12 Win10 + Android 5.1 4GB 64GB Intel Z8300 12.2 inch Tablet PC HDMI BT4.0 Cameras Silver on www.cube-tablet.com
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From Rainer

September 17, 2016, 6:24 am
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Question:
Yesterday I got the cube iwork12 dual os. But there is a problem : It is not possible to connect this device with one of my pc (win10, win7, xp) via usb cable ( different tested) for transferring files. Can you solve this malfunction ? regards Rainer

Answer:
Cube Tablet: Thank you for your mail. Can you tell us your order number? We will check it for you soon.


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From Write

September 30, 2016, 5:10 pm
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Question:
Can I use a stylus with the cube iWork 12 ? I am talking about a high end stylus similar to the one used on the surface pro 4. If so how much is the stylus?

Answer:
Cube Tablet: Thank you for your mail. Sorry but our Cube Factory has not released this model support work with a stylus at present.


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From Naknik

October 8, 2016, 3:33 am
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Question:
When I got the tablet, I could record sounds and talking on skype without problem. Now, it doesn't detect any mic on windows but it does in android (I'm talking about the built in one). I tried updating some drivers, didn't work. Help plz :(

Answer:
Cube Tablet: Thank you for your mail. Can you tell us your order number? We will check for you soon.


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From Dominik

October 21, 2016, 1:43 am
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Question:
after Windows update my SD card don't work. On Android SD card works fine

Answer:
Cube Tablet: Thank you for your mail. Can you tell us your order number? We will check for you soon.


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From NormanF.

October 22, 2016, 4:17 am
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Question:
Hello, I have the IWork12 for 5 months. Now the charging plug is defect. Can you replace the and where do I get the replacement part? Thanks Norman

Answer:
Cube Tablet: Thank you for your mail. We sincerely regret to tell you that we don't provide the parts sell at present.


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From Manfred

November 11, 2016, 1:07 pm
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Question:
I have today bought a cube iwork12. Can we hope that a Android update to 6.0 or better 7.0 will come. Thanks

Answer:
Cube Tablet Thank you for your mail. Cube iwork12 tablet come with Andorid 5.1, You will need to download the firmware update from the official website.


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From Nabiel

November 29, 2016, 5:33 am
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Question:
Hallo there, i have two questions. How to enter BIOS setting on iwork 12? And how to remove the android os and make this tablet only boot to windows? Thank you.

Answer:
Cube Tablet Thank you for your mail. In the Win10 system, click Settings> Change PC Settings> Update & Restore> Restore> Restart, select Troubleshoot> Select Advanced Options> UEFI Firmware Setup> Restart to enter BIOS setup, Can not delete android os.


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From Pierre Mergaux

December 3, 2016, 8:47 am
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Question:
How hard reset iwork 12. Thanks

Answer:
Cube Tablet Thank you for your mail. Cube iwork12 does not support hard reset.


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From Mark

December 10, 2016, 10:22 pm
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Question:
Hi, I have some questions before ordering it. I read that this model does not accept wacom stylus like otre models, however does it accept any other stylus model? And does it have palm recection? Thanks.

Answer:
Hello Mark, It support Cube stylus, it does not have palm recection.


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From kadir

January 7, 2017, 6:23 am
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Question:
hi. i made a mistake and deleted audio driver. where can i find audio driver for cube iwork12?

Answer:
Cube Tablet Thank you for your mail. Please try to restore the factory settings or download the driver on the official website.


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From Joe Patricio

January 11, 2017, 1:23 pm
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Question:
I am in Portugal, I would like to know if this item wi'll be shipped from europe to my place?

Answer:
Cube Tablet Thank you for your mail. We can ship to Portugal, We will send your package from China.


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From pierre

January 17, 2017, 3:05 pm
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Question:
What IS the maximum size of de card capacity? 64go ? 128 go?

Answer:
Cube Tablet Thank you for your mail. Cube iwork12 supports 32GB TF card.


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From Ickert

February 10, 2017, 11:59 pm
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Question:
I need to replace my battery. Can i buy a new battery from you and how do i replace it ?

Answer:
Cube Tablet Thank you for your mail. We sincerely regret to tell you that we don't provide the parts sell at present .


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From myke

February 11, 2017, 12:53 am
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Question:
hello gud, i wanted to buy iwork 12, question, is the keyboard and stylus are included in the package?

Answer:
Cube Tablet Thank you for your mail. No, The keyboard in the pictures are not included in the package.


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From Charles

February 2, 2017, 5:36 pm
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Question:
Can a GPS app be downloaded to this tablet?

Answer:
Cube Tablet Thank you for your mail. Sorry, it is not support GPS.


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From carlos garcia

January 31, 2017, 6:18 am
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Question:
Its works with a wacom stylus or similar?

Answer:
Cube Tablet Thank you for your mail. It is supports Cube stylus.


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From Patdec

January 28, 2017, 12:49 pm
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Question:
Hello, Is the 9000 mAh batery replaceable by another one identical ?

Answer:
Cube Tablet Thank you for your mail. It is best to use the original battery.


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From Peter Renton

February 22, 2017, 11:11 pm
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Question:
When will you be able to supply replacement usb module? I have bought two of these tablet and one won't even charge now and the other is very dodgy? Only had them for 6 months.

Answer:
Cube Tablet Thank you for your mail. We have contacted the Cube engineers to solve this problem.


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From brian smith

January 23, 2017, 3:13 am
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Question:
My iwork 12 will not download certain apps from google play store. I have never had this problem with any tablet in recent years. Do you have an answer please. Thanks. Brian

Answer:
CubeTablet Thank you for your mail. Please try to reinstall google service.


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From Nuno

February 28, 2017, 2:53 pm
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Question:
After Windows anniversary update my SD card does not work. On Android SD card works fine. SD Storage Class Controller driver says "This device cannot start (Code 10)"

Answer:
Cube Tablet Thank you for your mail. We have contacted the official engineer to solve this problem.


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