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Channel: Questions about Cube iwork12 Win10 + Android 5.1 4GB 64GB Intel Z8300 12.2 inch Tablet PC HDMI BT4.0 Cameras Silver on www.cube-tablet.com
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From guido

May 29, 2016, 8:18 am
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Question:
Hi, im from Bolivia i need free shipping (hk post or chinapost).

Answer:
Cube Tablet: Thank you for your mail. Sorry but we do not support free shipping at present. The shipping cost depends on your shipping address. Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.


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From Fran Moreno

June 2, 2016, 11:45 am
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Question:
I am only interested in this device or similar if it supports a wacom stylus. So please be clearest if this device support or not a wacom stylus or another. If not, please tell us if you are going to release a new model with stylus. Thank you.

Answer:
Cube Tablet: Thank you for your mail. Sorry but our Cube Official has not released this model support a wacom stylus at present.


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From sothyrun

June 3, 2016, 4:34 pm
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Question:
Hi! I would like to buy it with keyboard and pen how much total? And shipping to cambodia how much? and how long ?

Answer:
Cube Tablet: Thank you for your mail. Cube iwork12 keyboard, you can buy here: http://www.cube-tablet.com/original-cube-i9-i12-magnetic-docking-keyboard.html Sorry but we have not got the pen for this model in stock at present. The shipping cost depends on your shipping address. Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost. Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination. And Register Air Mail takes 15-25 business days .


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From Saul

June 20, 2016, 10:17 am
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Question:
Can you deliver it to Spain? How much it costs?

Answer:
Cube Tablet: Thank you for your mail. We are Cube Tablet online store, we support worldwide shipping, and we support shipping to Spain. The shipping cost depends on your shipping address. Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost.


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From Paul

June 22, 2016, 9:16 pm
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Question:
Hello, I really need to know what type of things can this tablet hold on? I know that there are plenty of reviews but they don't help at all. Can this tablet hold any recording operation? I mean with a sound card in Cubase, pro tools or so? Or any light video editing? I will be glad if you answer my questions. Thank you for your time!!

Answer:
Cube Tablet: Thank you for your mail. We will release the full specs for this model on our website soon.


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From Dee

June 29, 2016, 7:10 am
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Question:
Hi, what is the cost of shipping 1 item to Belfast, UK. how long will it take to deliver? Does it come with UK plug/mains? Dee

Answer:
Cube Tablet: Thank you for your mail. The shipping cost depends on your shipping address. Please add it to the cart and fill in your address and then check the shipping method as well as the delivery cost. Courier delivery (UPS, EMS, DHL) takes 3-7 business days depending on your destination. And Register Air Mail takes 15-25 business days . We will send the right adapter plug according to your shipping address.


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From pierre

June 29, 2016, 10:25 am
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Question:
do you have a leather case for it? and also, a screen protector?

Answer:
Cube Tablet: Thank you for your mail. When we got the original leather case and screen protector for this model in stock, we will release it on our website soon.


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From Ron Almstead

July 5, 2016, 5:01 pm
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Question:
I am writing you on my new Iwork12 which I received today. There seems to be a software problem. When I am in Android and in a Chrome browser, it is unable to log me in to my Google account. When I am in Windows 10 and want to log in to my Microsoft account it does not recognize there is an internet connection, although the computer DOES have an internet connection and the Microsoft Edge browser can get online. If I can't log in to my Microsoft account, or log in to my Google account, I can't acceess all the information I have on those browsers or the cloud storages I use. What is the problem here? Please answer quickly with solutions.

Answer:
Cube Tablet: Thank you for your mail. Can you tell us your order number? We will check it for you soon.


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From Joe

July 10, 2016, 9:39 pm
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Question:
is there a system recovery partition on the device if either one of the operating systems becomes corrupted? If so please provide a link to the user documentation for this process. also 64GB is not large enough to serve the needs for a dual OS tablet - please consider offering a 120GB model as well

Answer:
Cube Tablet: Thank you for your mail. Sorry but our Cube Official has not released the Cube iwork12 120GB model at present.


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From Klaus

July 14, 2016, 12:41 pm
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Question:
My New Tablet is not able to use. It is not not possible to installiert apps, playstore always shuts down. It is not possible to update playstore. It is not possible to install chrome. I made a factory reset, no changes. It is absolut impossible to work with this Tablet. Plesse help. My order number is 730013771 Thank you

Answer:
Cube Tablet: Thank you for your mail. We are Cube Tablet online store, we will have fully test before we send. Please try to reset your tablet, if still can not work, please tell me and send me some photoes or videos of the device ,our engineers will check for you soon.


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From Cassie Davies

July 14, 2016, 10:23 pm
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Question:
hi . hasve a in stock and tturkish language ?

Answer:
Cube Tablet: Thank you for your mail. Yes, it is in stock and supports multi-language.


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From David Kelly

July 17, 2016, 8:54 pm
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Question:
Hi, Can you please tell me where I can download firmware for Cube iWork12 tablet? This web site has firmware for many Cube tablets, but not for the iWork12: http://www.cube-tablet.com/download/ Where can I find the iWork12 firmware? Thank you.

Answer:
Cube Tablet: Thank you for your mail. When we got the Cube iwork12 firmware, we will release it on our website soon.


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From Pmx

July 24, 2016, 12:34 am
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Question:
I have a problem with android (iWork 12). May I have android Rom to repare it. Thanks cordialy

Answer:
Cube Tablet: Thank you for your mail. When we got the Android ROM for this model, we will release it on our website soon.


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From Menghong

July 26, 2016, 5:02 am
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Question:
Hi, I'll be really interested in this tablet Cube iwork12 and I would like to know if this tablet supports the use Adobe Photoshop & Illustrato? or some software that i can design?

Answer:
Cube Tablet: Thank you for your mail. It supports use Photoshop.


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From Sean Bucher

July 29, 2016, 1:04 am
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Question:
Do u send an appropriate adopter according to the country?

Answer:
Cube Tablet: Thank you for your mail. We will send the right adapter plug according to your shipping address.


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From tim

August 5, 2016, 2:47 am
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Question:
hi, the firmare for iwork12 i finally in the download section, but i can not download it because it is on baidu site which is chinese. i understand that you have to createa account on baidu and install a client, which are in chinese. so this is useless for people outside china. will there be another dowloadlocation made available for users of iwork12 outside china?

Answer:
Cube Tablet: Thank you for your mail. When we got the English firmware for this model, we will release it on our website soon.


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From Niclas

August 7, 2016, 1:10 am
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Question:
Will the Iwork 12 support updating to win 10 Anniversary?

Answer:
Cube Tablet: Thank you for your mail. Cube iwork12 is pre-installed with Win10 OS.


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From Ishan

August 11, 2016, 2:05 am
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Question:
When official keyboard is connected, power is not connected and in Android OS the tablet will not sleep. The screen will come on every 5 seconds . which means the battery drain over night is exterme going from 100 % to 3 % with no use. How do I fix this issues. Please can you send me cube customer support email or report this issues. for me .

Answer:
Cube Tablet: Thank you for your mail. Can you tell us your order number? We will check it for you soon.


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From Nick

August 29, 2016, 4:53 am
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Question:
I can't start up my iwork12. After 1 month use. I have tried resetting but doesn't help. How can I hard reset it?

Answer:
Cube Tablet: Thank you for your mail. Can you tell us your order number? We will check it for you soon.


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From ronald

September 5, 2016, 11:37 am
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Question:
your site mow has firmware updates for the works 12 http://www.cube-tablet.com/download/ however it is in Chinese which i do not speak..

Answer:
Cube Tablet: Thank you for your mail. When we got the English firmware for this model, we will release it on our website soon.


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